FAQ

How to use

  • Oracle Olive Oil is recommended for all types of everyday use — from cooking to dipping to dressing. Its smoke point is 410 degrees.

  • Our current batch of olive oil was harvested in November 2018 and is best when consumed by May 2020. We generally recommend consuming Oracle Olive Oil within 3-6 months of opening the bottle to preserve its freshness.

  • Our blue glass bottle is both reusable and recyclable.

Shipping

  • We ship within the United States only, for a flat fee of $10 for the first bottle and $15 for two bottles (for multiple bottles purchased within the same order). Orders of three bottles or more ship free.

  • All orders require 1 to 2 days to process before shipment. All orders are sent USPS Priority Mail and generally arrive within 3 to 5 business days of your order date, but Oracle cannot guarantee shipping transit times and can't be held responsible for delays caused by the postal service.

  • For any orders placed through a shipping forwarder, Oracle is not responsible for any customs clearance issues, duties, or taxes. If items are rejected by customs and sent back to Oracle, the original shipping fee will not be refunded.

Return policy

  • Because our olive oil is a perishable and edible item, Oracle does not accept returns at this time.

Discounts

  • If you place an order before you get a certain discount code, unfortunately we cannot retroactively apply it to an existing order, but you can use it for your next order.

Other questions

  • Please contact us with any questions you may have and we will respond within 2 business days. Email: info@oracle-oil.com

Privacy

  • Oracle is the sole owner of the information collected on this site. When you use our website, we collect personal information such as your name, e-mail, billing and shipping address, telephone number, and payment details. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. It is solely used to correctly and fully process your order. All transactions are secure and encrypted, and we never store your credit card information. For our full privacy policy click here.